Effective Date: 12-05-2025
Last Updated: 16-05-2025

Privacy Policy

Welcome to the official website and mobile application of PSV Multi Speciality Hospital, located in Orappam, Krishnagiri. Your privacy is important to us, and we are committed to protecting the personal information you share with us.

This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website or mobile application.

1. Information We Collect
We may collect the following types of information:

a. Personal Information

Name, phone number, email address, date of birth, and address

Medical information submitted via forms (e.g., for appointments or consultations)

b. Non-Personal Information

Browser type, device information, IP address, and website/app usage data

c. Permissions and Device Access
To deliver our services effectively, our mobile application may request access to:

Location Data (Precise and Background):
Our app may collect your location data both while it is in use and when running in the background.
This is essential to enable critical features such as:

Real-time appointment tracking

Emergency medical location alerts

Navigation to nearby facilities, even if the app is not in the foreground
These features are central to the app’s functionality and cannot work properly without background location access.

Prominent Disclosure:
PSV Multi Speciality Hospital app collects location data in the background to enable core features such as emergency alerts, nearby facility detection, and real-time health service coordination—even when the app is closed or not actively in use.
This data is only used for these purposes and is never sold or shared with unaffiliated third parties.

Files and Media Access:
Used to upload and access medical records, lab reports, or prescriptions.

Local Storage:
Stores temporary data for a smoother and more personalized experience.

All permissions are requested only as needed, and data is handled securely and in compliance with relevant privacy regulations.

2. How We Use Your Information
Your information is used to:

Schedule and manage medical appointments

Send health notifications, updates, and reminders

Locate nearby healthcare services, even in emergencies

Enhance the safety and effectiveness of medical services

Fulfill legal and regulatory requirements

3. Sharing Your Information
Your personal data may be shared only:

With medical staff for healthcare delivery

With authorized vendors (e.g., IT, cloud services) under strict confidentiality

When required by law or regulatory authorities

We do not sell or rent your information to third parties.

4. Data Security
We use robust administrative, technical, and physical safeguards to protect your data against unauthorized access or misuse.

5. Cookies & Tracking Technologies
Our platforms may use cookies or similar tools to personalize and enhance your user experience. You may disable cookies through your browser settings.

6. Third-Party Links
Our services may include links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.

7. Your Rights
You have the right to:

Access and correct your personal information

Withdraw consent at any time

Request deletion of your data, subject to legal limitations

To exercise these rights, contact us:
📧 Email: info@psvhospital.com
📞 Phone: 093610 83110 (Available 24/7)
🏥 Address: PSV Multi Speciality Hospital, Orappam, Krishnagiri – 635108

8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.

Contact Us
If you have questions or concerns regarding this Privacy Policy or your personal data, please contact us using the details above.